As outlined within the Privacy Act 1988 (Cth) (“Privacy Act”), personal information means information or an opinion about an individual whether it is true or not or recorded in a material form or not (“Personal Information”). Examples include but are not limited to a person’s name, address or image: anything that can be used to identify a person.
Why we collect Personal Information
Confetti Candles will only collect and hold Personal Information about you that is reasonably necessary to undertake our business activities and functions, or as otherwise permitted by law. We may collect Personal Information for one or more of the following reasons:
- providing our products and services to you
- to assist with your queries
- processing an application that you have made with us
- acting as your agent if you request us to do so
- for direct marketing, promotions or competitions
- facilitating our internal business operations, including the fulfilment of any legal requirements and
- analysing our customer needs with a view to developing new and/or improved goods and services.
How we collect Personal Information
We generally collect Personal Information directly from you, through the use of our credit application, over the internet, via email or through a telephone conversation with you. We may also collect Personal Information from third-party contractors or agents who provide our products and services on our behalf.
What kinds of Personal Information we collect
The types of Personal Information that we collect may include your image, name, address, contact details and other such information that is relevant for us to provide our products and services to you in the manner that you have requested, or to comply with the law.
If you access our website or any of our social media sites, we may collect additional Personal Information about you including:
- server address / IP address
- date and time of visit
- pages visited
- documents downloaded
- the site you visited prior to visiting our website
- the browser that you are using to access our website
- if you have visited our website before
- tracking user preferences and
- location data.
Failure to provide Personal Information
If the Personal Information you provide to us is incomplete and/or inaccurate, or you choose not to provide us with the Personal Information that we have requested, it may affect our ability to provide you with our products and services.
DEALING WITH PERSONAL INFORMATION
Use and Disclosure
In order to provide products and services to you we may disclose Personal Information to:
- service providers, contractors, agents or other business partners who assist us in providing our products and services to you
- our professional advisers
- an entity to whom we are required to disclose under law and
- third-parties with your consent or direction.
We will only provide Personal Information to a third-party in order to provide our products or services, unless otherwise authorised by you or as required by law.
Transfer of Personal Information overseas
When you provide us with Personal Information, you will usually be given the option to let us know that you do not want that Personal Information to be used for direct marketing purposes. You can change your mind about your preferences in respect of direct marketing and make choices at any time by following the unsubscribe instructions included in the relevant communication, or by contacting our Privacy Officer. Our social media pages provide instructions on them as to how you can unsubscribe from the relevant social media website or page.
INTEGRITY OF PERSONAL INFORMATION
The security of Personal Information is important to us. We may store Personal Information in different ways, including in paper form, electronic form, telephone recordings and/or utilising secure document retention services (including those located off-site). We take all reasonable measures to ensure that Personal Information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic (firewalls and access controls) and physical security measures.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the security or privacy of any Personal Information collected by third-party websites or other services.
ACCESS AND CORRECTION
CONTACTING CONFETTI CANDLES
Attn: Confetti Candles Privacy Officer
Ph: +61 412 389 607
Mail: 205 Monaco Street, Broadbeach Waters, Q 4218